Important Information
Policies
To help make your stay at Graben Hotel in Vienna as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Policies are structured to maintain a smooth experience within a historic hotel setting.
- Check-In and Check-Out
Check-in typically begins in the afternoon, while check-out is scheduled for late morning.
- Identification Requirements
Guests must present valid identification at check-in in accordance with hotel policies.
- Pets Policy
Pets may be allowed upon request, with additional charges depending on arrangements.
- Cancellation Policy
Cancellation policies vary depending on the selected booking option, including flexible and non-refundable rates.
- Smoking Policy
The hotel maintains non-smoking rooms and indoor areas for guest comfort.